To view the details of a site:
Procedure
| Step 1 | From the Webex Contact Center Portal navigation bar, choose Provisioning |
| Step 2 | Choose Site.
The Site page appears. This page displays a list of sites.
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| Step 3 | Click the ellipsis icon beside the site you want to view, and click View. |
| Step 4 | You can view the following settings:
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Setting
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Description
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General Settings
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Name
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The name of the site. Generally, it is the name of the geographical location.
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Latitude
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The geographical coordinates of the site.
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Longitude
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Advanced Settings
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Status
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The status of the site.
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Multimedia Profile
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The multimedia profile for the site. If you do not assign a profile to the site, the system assigns the Default_Telephony_Profile. This setting is available, if the administrator enables Multimedia for your enterprise. For more information, see Multimedia Profiles.
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Block Area Codes
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The area codes that you want to block. Or, add area codes to block. For more information, see Create a Site and Block an Area Code.
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| Step 5 | (Optional) Click Edit to modify the site. |
| Step 6 | (Optional) Click Delete to delete the site. |