Edit a Site

Step 1

From the Webex Contact Center Portal navigation bar, choose Provisioning

Step 2

Choose Site.

The Site page appears. This page displays a list of sites.

Step 3

Click the ellipsis icon beside the site you want to edit, and click Edit.

Step 4

You can edit the following settings. Click Save after you have made the changes:


Setting	Description
General Settings
Name	Edit the name of the site. Generally, it is the name of the geographical location.
Latitude	Edit the geographical coordinates of the site.
Longitude	Edit the geographical coordinates of the site.
Advanced Settings
Status	Modify the status of the site.
Multimedia Profile	Modify the multimedia profile for the site. If you do not assign a profile to the site, the system assigns the Default_Telephony_Profile. This setting is available, if the administrator has enabled Multimedia for your enterprise. For more information, see Multimedia Profiles.
Block Area Codes	Modify the area codes that you want to block. Or, add area codes to block. For more information, see Create a Site and Block an Area Code.

Procedure