Copy a User Profile

You can copy an existing user profile, update the details, and save it with a different name.

To edit a user profile:

Procedure

Step 1

From the Webex Contact Center Portal navigation bar, choose Provisioning.

Step 2

Choose User Profiles.

The User Profiles page appears. This page displays a list of user profiles.

Step 3

Click the ellipsis icon beside a user profile that you want to copy, and click the Copy.

The User Profile page appears.
Step 4

Enter the details in the following tabs and click Save in each tab.