Access Rights

You can configure the following settings from the Access Rights tab while configuring a new user profile or editing an existing user profile:

Setting

Description

Entry Points

From the drop-down list, select the specific entities which the user can access. You can select All to provide access to all entities of that type.

Note: The Cloud Connect Deployments field appears only for Cloud Connect users. Deployments that you have already configured appear in the drop-down list. The Queues and Sites drop-down list appears according to the deployments that you select.

Cloud Connect Deployments

Queues

Sites

Teams