Create an Outdial ANI

Step 1

From the Webex Contact Center Portal navigation bar, choose Provisioning.

Step 2

Choose Outdial ANI.

The Outdial ANI page appears. This page displays a list of outdial ANIs.

Step 3

Click + New Outdial ANI.

Step 4

Enter the following details in the General Settings section:


Field	Description
Name	Enter a name for the outdial ANI.
Description	(Optional) Enter a description for the outdial ANI.

Note	The Name and Description fields allow alphanumeric characters, space, hyphen (-), and underscore ( _ ).

Step 5

Click the + icon displayed in the Outdial ANI Entry List section to add a new outdial ANI entry.

The Add Outdial ANI dialog appears.

Step 6

Enter the following details in the Add Outdial ANI dialog:


Field	Description
Name	Enter a name for the outdial ANI entry. The field allows alphanumeric characters, space, hyphen (-), and underscore ( _ ).
Number	Enter a valid phone number or valid SIP URI.

Step 7

Repeat Step 5 and Step 6 to add another outdial ANI entry to the list.

Step 8

Click Save.

Newly added entries are displayed in the Outdial ANI Entry List section.

Procedure