Export Provisioned Items for a User

To export the details of the items that you have provisioned for a user:

Procedure

Step 1

From the Webex Contact Center Portal navigation bar, click Provisioning.

Step 2

Click Users.

The Users page appears. This page lists all the users in your enterprise.

Step 3

Click the ellipsis icon beside a username and click Excel or PDF. The report has details about the following items:


Setting	Description
Active Inbound Entry Point Details	The details about the entry points that you map to the user.
Outdial Entry Points	The details about the outdial entry points that you map to the user.
Inbound Queues	The details about the queues that you map to the user.
Outdial Queues	The details about the outdial queues that you map to the user.
Sites	The details about the sites that you map to the user.
Teams	The details about the teams that you map to the user.
Agents	The details about the agents that you map to the user.