Edit an Address Book

You can edit the general settings and the entries of the address book.

To edit an address book:

Procedure

Step 1

From the Webex Contact Center Portal navigation bar, choose Provisioning

Step 2

Choose Address Book.

The Address Book page appears. This page displays a list of address books.

Step 3

Click the ellipsis icon beside the address book that you want to edit and click Edit.

You can edit the following fields:


Setting	Description
General Settings
Name	Edit the name of the address book.
Description	Edit the description of the address book.
Parent Name	Edit the site for the address book. This field is available only for the Site parent type.

Step 4

In Entry List, under Action, click Edit to edit an entry.

The Edit Address Book dialog box appears.

Step 5

In the Edit Address Book dialog box you can edit the following:


Setting	Description
Name	Edit the name of the entry.
Phone Number	Edit the phone number of the entry.

Step 6

(Optional) In Entry List, under Action, click Delete to delete an entry.

Step 7

(Optional) Click the + icon to add a new entry to the Entry List.