Menu Block
The Menu block plays an interruptible prompt, allowing the caller to enter a DTMF digit or symbol and take the configured branch for the entered digit or symbol. A menu can have from 1 to 10 branches.
The Menu block has the following parameters and outputs.
|
Parameter |
Description |
|---|---|
|
Name |
Enter a name for the menu or accept the default name. |
|
Media |
Select an audio file to play as a prompt. |
|
Timeout |
Specify the number of seconds to wait after prompting. If the caller does not enter data before the timeout, the call will take the Timeout path configured in the control script. |
|
Number of Branches |
Select the number of output branches. |
|
Branch <N> |
For each branch, select the DTMF digit or symbol that must be entered for the call to take that branch. |
|
Description |
Optionally enter a description for the block. |
|
Output |
Description |
|---|---|
|
Branch <N> |
Path to take if the caller enters a matching DTMF digit or symbol. |
|
Timeout |
Path to take if the caller does not enter data before the specified Timeout. |
|
Invalid |
Path to take if the caller enters a DTMF digit or symbol that does not match a branch. |