Collect Digits Block

The Collect Digits block plays an interruptible prompt and collects a DTMF string (digits 0 - 9) of a specified length from the caller.

Note

The # character signifies end of input.

The Collect Digits block has the following parameters and outputs.

Parameter

Description

Call Associated Data

Select the name of the call-associated data (CAD) variable to which the entered data will be stored.

Media

Select an audio file to play as a prompt.

Timeout

Specify the number of additional seconds the user has to enter the requested string after the audio message has finished playing or after the last key press, whichever comes later. If the timeout is reached, the call takes the Timeout path configured in the control script.

Maximum Number of Digits

Specify the maximum DTMF string length.

Minimum Number of Digits

Specify the minimum DTMF string length.

Description

Optionally enter a description for the block.

Output

Description

OK

Path to take if the caller enters an acceptable DTMF string.

Timeout

Path to take if the caller does not enter acceptable data before the timeout is reached.

Invalid

Path to take if the caller enters a DTMF string that is too long or too short.