Viewing and Exporting References to a Control Script
You can view or export a list showing the name of each routing strategy that references a specified control script along with the name of the associated entry point or queue. In the case of a global routing strategy, the list shows 0 instead of the name of an entry point or queue.
To view or export references to a control script:
Procedure
Step 1 | Open the Routing Strategy module and click the Control Scripts button on the menu bar. The page displays the list of control scripts and associated image files. |
Step 2 | Click the horizontal ellipsis button to the left of a listed control script and select Excel or CSV. |
Step 3 | In the dialog box that opens, specify whether to open or save the file. |