Viewing Current Routing Strategies
To view a list of currently deployed routing strategies for multiple entry points or queues:
Procedure
| Step 1 | Click the Routing Strategy module, and from the menu bar select Current Routing Strategies. |
| Step 2 | From the left Filter panel, select Entry Point or Queue. |
| Step 3 | In the next field, select All to view current strategies for all entry points or queues, and then click Apply. Details about the current routing strategies for the selected entry points or queues are listed in the table and an additional Control Script column displays the names of the call control scripts associated with the listed entry points or queues. |