Exporting the References to a Media File

You can view or export a list showing the name of each routing strategy that references a specified media file along with the name of the associated entry point or queue. In the case of a global routing strategy, the list shows 0 instead of the name of an entry point or queue.

To view or export the references to a media file:

Procedure


Step 1

Open the Routing Strategy module and click the Resources button to display the list of uploaded resource files.

Step 2

Click the ellipsis button to the left of a listed .wav file and select Excel or CSV.

Step 3

In the dialog box that opens, specify whether to open or save the file.