Copying a Resource File

The copy function enables you to create backup copies of prompts and other resource files. Only files with the .wav extension can be copied.

To copy a resource file:

Procedure

Step 1

Open the Routing Strategy module and click the Resources button on the menu bar to display the list of uploaded resources.

Step 2

Click the horizontal ellipsis button to the left of the resource you want to copy and select Copy.

Step 3

On the page that appears, enter a name for the copied file or leave the default name (Copy_ prepended to the original name), and click Save to upload the copy to the Management Portal.