Manage Reports for the Provisioned Items

To email the report or download the report for any provisioned item:

Procedure

Step 1

In the Webex Contact Center portal navigation bar, click Provisioning.

Step 2

Click Reports.

A drop-down with the type of reports that are available appears.
Step 3

Select the required type of report.

For more information on the types of the reports, see Reports for the Provisioned Items.

The report page appears.
Step 4

Do one of the following:

  • Download the report as either an Excel sheet or PDF.
  • Email the report to your email address.
Note

For the Routing Report, you have to select the type of the routing strategy for which you want to generate the report. The options are:

  • Current

  • Active

  • All