Activate a Multimedia Profile
Procedure
| Step 1 | From the Webex Contact Center Portal navigation bar, choose Provisioning |
| Step 2 | Choose Multimedia Profiles. The Multimedia Profiles page appears. This page displays a list of multimedia profiles. |
| Step 3 | Click the ellipsis icon beside a multimedia profile with the status Not Active and click Restore. The Confirm Activate? dialog box appears. |
| Step 4 | Click Yes to confirm. The status of the multimedia profile changes to Active. |